Weatherford has developed a comprehensive training program to ensure maximum benefit from our production enhancement solutions comprising of products and services. Our training programs are widely recognized as a key element of technology transfer ensuring the sustainability of performance improvements achieved via the implementation of technology, products and services.
Customer support is very important to the success of our production optimization systems. Our support staff is well trained on all of our products and services and is involved in all of the stages of a customer’s implementation. Being involved with the customers during the early stages insures that the support staff knows the ins and outs of each customer and their particular system. When problems or questions arise, they can be assured that our support staff will stay on the problem until the customer is satisfied.
Help from our support team is available Monday through Friday 8:00am to 6:00pm (CST) by sending an email to
Customer Support Site
In addition to our support team, we have a customer support site where you can gain access to the latest customer specific information, download the latest fixes and upgrades, search our database of common support issue, and discuss ideas and problems with other customers on our customer forum.
K-Series Customer Site
The K-Series Customer Site is were you can downloaded the latest files related to our K-Series product line.